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Will Apple’s self-service repair program affect repair stores?

Will Apple’s self-service repair program affect repair stores?

What if the iPhone is broken? There are usually two choices. The first is to go to an official repair shop for repair, after the warranty period, the price is higher but the quality is guaranteed; the second is to choose a third-party repair shop, the price is relatively cheap, but the quality is not officially certified.

Apple has released its Self Repair Program, which allows product users to purchase genuine device parts directly from them. The program actually kicked off on April 27, 2022. At present, the Self Repair Program mainly focuses on common problems with mobile phones. Apple currently only offers the parts that most frequently require repairs, such as the iPhone display, battery, and camera. Other components will open later next year. Will Apple’s self-repair program hit repair shops? This article will tell you the answer.

Is self-repair easy?

To ensure repairs are completed safely, customers must first consult the repair manual, Apple said. Customers can then order genuine Apple parts and repair tools at the Apple Self Repair Online Store. After the repair is complete, customers who choose to return the replaced parts to Apple for recycling can also receive discounts on future Apple purchases.

If you are not familiar with electronic products or lack hands-on experience, it may not be the best choice to do it yourself. Apple notes that the self-repair program is for technicians with knowledge and experience in repairing electronic devices. Even experienced service technicians can find extensive manuals difficult to understand. For the vast majority of customers, the safest and most reliable way to obtain repair service is to go to a professional repair service provider and have the device repaired by a certified technician using genuine Apple parts.

Will the price be cheaper?

In addition to being in the geek DIY spirit, the reason for most people to repair their mobile phones is to save money. But if you expect repairing your iPhone yourself to be a way to save money, you may be disappointed. Apple’s pricing for some of the most common replacement parts is very similar to what it charges for repairs at the Apple Store, and even if you’re someone who can professionally disassemble and replace your phone, all you’ll save is the cost of shipping your phone back and forth.

Take the most common replacement battery, for example. Apple sells battery and screw kits for iPhone 12, and 13 series for $69 (the same price the Apple Store charges for the entire repair process) $49 to rent Apple’s tools for a week, and $1,200 for a credit card holding kit if the tool If not returned within one week, it will be forfeited.

Limited spare parts available for iPhone models

The program only offers parts for its newer models of phones. Apple notes that the new online store will offer more than 200 individual parts and tools, enabling customers to complete common iPhone 12 and iPhone 13 repairs.

Conclusion

At present, from the perspective of maintenance difficulty, price, and available spare parts, Apple’s self-repair program cannot hit repair shops, But in the long run, if the price of official parts is reasonable and the mobile phone design becomes easier to repair in the future, it will be enough to impact the existing huge Apple mobile phone repair market.

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